At Frogtile Retail, we value your trust and aim to provide a seamless and secure shopping experience. Please take a moment to read our store policies.
1. Shipping Policy 🚚
Orders are usually processed within 1-3 business days.
Delivery timelines range from 3-10 business days depending on your location.
Shipping charges (if applicable) will be displayed at checkout.
We will share a tracking link once your order is shipped.
Delays may occur due to courier issues, public holidays, or unforeseen events.
2. Return & Refund Policy 🔄
Returns are accepted within 7 days of delivery.
Products must be unused, unwashed, and in original packaging with tags.
Non-returnable items include earrings, innerwear, and clearance sale products for hygiene and safety reasons.
Refunds are processed within 5-7 business days after product inspection.
For COD orders, refunds will be issued via bank transfer.
Damaged or wrong products must be reported within 48 hours with photos.
3. Payment Policy 💳
We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery.
All transactions are processed in Indian Rupees (INR).
For COD orders, payment must be made at the time of delivery.
We use secure payment gateways to protect your financial data.
4. Privacy Policy 🔒
We collect your name, contact number, email, shipping address, and payment details solely for processing your order.
Your data is never shared or sold to third parties, except when required by law or to process deliveries.
Our website uses cookies to enhance your shopping experience.
By using our website, you consent to our data collection and privacy practices.
5. Contact Us 📩
If you have questions about our policies, please reach out:
Email: support@frogtileretail.com
Phone: +91 98912 02515
Address: BM-10, Basement, Sumedha Building, RDC, Raj Nagar, Ghaziabad – 201002, Uttar Pradesh, India
