Welcome to Frogtile Retail. By using our website (www.frogtileretail.com) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • Frogtile Retail is an Indian-based e-commerce store selling kids’ clothing, men’s wear, women’s fashion, and women’s jewelry.

  • These terms apply to all visitors, customers, and users of our website.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Pricing

  • We strive to display product images, descriptions, and prices accurately. However, minor variations in color or design may occur due to photography and screen settings.

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices or discontinue products at any time.

3. Orders & Payments

  • Orders are confirmed only after successful payment (except Cash on Delivery orders).

  • We accept payments via credit/debit cards, UPI, net banking, wallets, and COD.

  • Frogtile Retail reserves the right to cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.

4. Shipping & Delivery

  • We aim to dispatch orders within 1-3 business days and deliver within 3-10 business days depending on location.

  • Shipping timelines are estimates and may vary due to courier delays or unforeseen circumstances.

  • Detailed shipping policies are available on our Shipping Policy page.

5. Returns & Refunds

  • Customers can request returns within 7 days of receiving the product, subject to our Refund & Return Policy.

  • Certain items, such as earrings, innerwear, and clearance sale items, are non-returnable for hygiene and safety reasons.

6. Use of Website

  • You agree to use the website only for lawful purposes.

  • You must not attempt to disrupt or interfere with the functioning of the website, servers, or networks.

  • Any unauthorized use or reproduction of content from Frogtile Retail is prohibited.

7. Intellectual Property

  • All content, including images, text, logos, and designs on this website, is the property of Frogtile Retail and protected by Indian copyright laws.

  • You may not copy, reproduce, or use our content without prior written permission.

8. Limitation of Liability

  • Frogtile Retail is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

  • We do not guarantee that our website will be error-free or uninterrupted.

9. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.

📩 Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@frogtileretail.com
Phone: +91 98912 02515